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🔐 Account Recovery Instructions
If you've lost access to your account, follow these steps to submit a recovery request:
Step 1: Register a new account (click "Create one here" below)
Step 2: Log in to your new account
Step 3: Deposit at least $25.00 to your new account balance
Step 4: Go to Profile (Account Settings)
Step 5: Click "Submit Recovery Request" button
Step 6: Fill out the recovery form with accurate details
Step 7: Submit the form ($25.00 will be deducted)
Step 8: Wait for our team to review your request
What information you'll need to provide:
• Approximate registration date of your lost account
• Details of purchases you made (or state you made none)
• Transaction IDs (TXID) from any deposits
• Details of any support conversations you had
⚠️ IMPORTANT WARNING ⚠️
There is NO GUARANTEE your account will be recovered!
The $25.00 fee is NON-REFUNDABLE regardless of outcome.
Fee is only for the review process, not for guaranteed recovery.